Assalam-u-alaikum Sir/Ma’am,

Dear Valued Customer,

First of all, we sincerely apologize if our product did not meet your expectations. Your satisfaction is very important to us, and we truly appreciate your trust in our brand. Our return and exchange policy is designed to make the process simple, fair, and hassle-free.

🌿 Our Promise

Our policy follows the Sunnah. If you are not satisfied with a perfume, we are happy to accept a return or exchange.

📅 Return & Exchange Timeframe

Returns and exchanges are accepted within 15 working days from the date of order delivery.

✅ Eligibility Criteria

• The product must be mostly unused, with at least 90% of the content remaining.
• Items that do not meet this condition may not qualify for return or exchange.

🔄 Processing Time

All return and exchange requests are processed within 7 to 14 working days after approval.

🚚 Delivery Charges

• Original delivery charges are non-refundable.
• Customers are responsible for any delivery charges related to exchanges.

📲 How to Request a Return or Exchange

• To initiate the return or exchange process, please contact us on WhatsApp: 0329-8521500.
• Our team will guide you through each step.

We truly value your trust and support. Your satisfaction remains our top priority, and we are always here to assist you. May Allah grant you ease and barakah in every purchase.

Jazak Allahu Khairan for Choosing Us.